Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. Tullow Aide Service Desk

Tullow Aide Service Desk

Welcome! You can raise a Tullow Aide Service Desk request from the options provided.

Other
Required fields are marked with an asterisk*

Use this field to state your requirements

Drag and drop files, paste screenshots, or browse
e.g. 18/Mar/26

min 5 working days notice

Powered by Jira Service Management
{"xsrfToken":"c735dc335fd45aaaefdf119411c5af9249b77002_lout","branding":{"id":"6","key":"tasd","name":"Tullow Aide Service Desk","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Bem-vindo ao Central de Ajuda","sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンター へようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"tasd","projectId":10005,"serviceDeskId":6,"name":"Tullow Aide Service Desk","description":"<p>Welcome! You can raise a Tullow Aide Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"63","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"","icon":10541,"iconUrl":"https://help.jira.brigidine.qld.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[17],"key":""},{"id":"66","name":"Printing - Assessment","descriptionHtml":"","callToAction":"Printing - Assessment","introHtml":"","icon":10543,"iconUrl":"https://help.jira.brigidine.qld.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[17],"key":""},{"id":"67","name":"Printing - General","descriptionHtml":"","callToAction":"Printing - General","introHtml":"","icon":10458,"iconUrl":"https://help.jira.brigidine.qld.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[17],"key":""},{"id":"64","name":"Scanning","descriptionHtml":"","callToAction":"Scanning","introHtml":"","icon":10458,"iconUrl":"https://help.jira.brigidine.qld.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[17],"key":""},{"id":"65","name":"Tullow Aide","descriptionHtml":"","callToAction":"Tullow Aide","introHtml":"","icon":10458,"iconUrl":"https://help.jira.brigidine.qld.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[17],"key":""}],"reqGroups":[{"id":17,"name":"Active"}],"orderMapping":{"17":[66,67,64,63,65]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TASD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZjkyNWY2MC0zZTRhLTRlNTctODgzYS1iODA0ZGVkZDkyNDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM4Mjg4NzMsIm5iZiI6MTc3MzgyNzY3MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.8q1fqsLmIyWGhzdq37NcmADWB2SYpPD2XSZ3Om6JpXk","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"4f925f60-3e4a-4e57-883a-b804dedd9247","tokenDurationInMins":20}},"reqCreate":{"id":63,"projectId":10005,"issueType":{"id":"10030","name":"Service Request"},"form":{"name":"Other","descriptionHtml":"","callToAction":"Other","intro":"","instructions":"","icon":10541,"iconUrl":"https://help.jira.brigidine.qld.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Requirements","description":"Use this field to state your requirements","descriptionHtml":"<p>Use this field to state your requirements</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due Date","description":"min 5 working days notice","descriptionHtml":"<p>min 5 working days notice</p>","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/63","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/63","calendarParams":{"firstDay":0,"date":"2026-03-18T19:54:33+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZjkyNWY2MC0zZTRhLTRlNTctODgzYS1iODA0ZGVkZDkyNDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM4Mjg4NzMsIm5iZiI6MTc3MzgyNzY3MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.8q1fqsLmIyWGhzdq37NcmADWB2SYpPD2XSZ3Om6JpXk","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"4f925f60-3e4a-4e57-883a-b804dedd9247","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=brigidine","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c735dc335fd45aaaefdf119411c5af9249b77002_lout","baseUrl":"https://help.jira.brigidine.qld.edu.au/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://internal.jira.brigidine.qld.edu.au","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4f925f60-3e4a-4e57-883a-b804dedd9247","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d506de76d7ac49edae085a45b3a22c1f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://brigidine.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}